Hire Controller

About the Company
Panelfab is a customer focused organization that thrives on the quality of the work it produces and the environment it provides for its team. We believe our customers are the best sales people, and strive to deliver a first class experience every time. We are looking for enthusiastic, positive people to join the team who are looking for a career – not just a job.

For more information about Panelfab, please go to

About the Opportunity
Due to ongoing growth, Panelfab now has an exciting opportunity for a confident Hire Controller person to join the team in Wacol, on a full-time basis.

Reporting to working closely with the Operations Manager, this is a varied and busy role that will see you actively managing the operation side of the business to ensure that a smooth experience is delivered to both domestic and commercial clients.

Your responsibilities will include (but not limited to):

  • Taking incoming customer calls
  • Making outgoing calls to customers and suppliers
  • Transport Booking, using an electronic job management system.
  • Managing hire contracts including maintenance and call outs with the assistance of other hire controllers.
  • Accounts and/or administration
  • Providing advice about the product and offering solutions to client’s requirements
About You
To be considered for this position you will have prior experience in hire & logistics/construction services or experience in a similar industry. Any relevant qualifications, whilst not essential, will be high regarded.

Importantly you will be a match for our values of:

  • Customer focused, with the drive to deliver on our commitment to excellence in customer service each and every day.
  • Highly efficient, with the ability to prioritize and multi-task to complete your workload
  • Initiative – the ability to think on your feet
  • Able to enjoy working as part of a team, whilst simultaneously being able to work effectively autonomously.
You will have the relevant administration skills and knowledge to confidently engage with people face to face, over the phone, and through email. Ideally, you will have competency in the Microsoft office suite. You will have genuine interest in the industry and are motivated to ensure that clients receive the highest quality of care and service.

You will be able to work autonomously on a variety of tasks and projects, effectively managing competing timelines whilst staying flexible enough to deal with urgent situations as required.

About the Benefits

Panelfab is a supportive, team orientated business with a great internal culture. Already a regional leader and still experiencing significant growth, this is a fantastic opportunity to gain job stability with personal development and future career progression opportunities.

Bring your skills, knowledge and passion to this leading organization and play a pivotal role to the growth and development of Panelfab.

To be considered for this position please DO NOT send a cover letter and resume.

Please email with the answer to the following questions:

  • Why would you like a role/position with Panelfab?
  • What would a past employer say your top 5 attributes are?
  • Please list any relevant qualifications you hold, including institution names and dates obtained.
  • Please outline your experience in a Hire Controller role, highlighting any specific experience in the hire/construction industry.
  • Please list your relevant administration experience, including company size, key deliverables, organization names and software packages used.
  • What are three outcomes you are looking for in your next role/position?
  • If successful, when would you be available to commence with Panelfab?
Thanks, and we look forward to hearing you soon.